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Privacy Policy

This privacy policy has been adopted by Sell My Home Now Limited in order to establish a consistent approach on how we manage personal data. We are committed to keeping your data safe and ensuring that your privacy is protected.

This privacy policy will inform you of what personal data Sell My Home Now will collect, how we use your data now or may use it in the future along with your rights in relation to your data.

What personal information do we collect?

When you request a cash offer or other information in relation to our services, we need to obtain your name, telephone number and email address along with the details of the property concerned.

We need to obtain this information in order to process your enquiry effectively, the information obtained by Sell My Home Now Limited will be used to provide our service and to communicate with you in relation to the services we provide and any other matter.

Sell My Home Now Limited might obtain, store, use and transfer personal data about you, this could include but not limited to the following:

Contact data: such as email address, postal address and telephone numbers.

Identification data: such as Name, date of birth, gender, title and marital status

Usage data: such as information about how you use this website.

Aggregated data: such as statistical or demographic information with regards to the use of our website and services.

Profile data: such as competition interests, survey responses, content interests, preferences and feedback.

Technical data: such as geographical data, browser information, operating system and platform data or technology used to access this website.

If you request us to provide a service, we will need to obtain personal data from yourself in order to comply with the terms of our contract and any other legal requirements. If you fail to provide this data when requested, we will not be able to progress with our service to you.

How and why we use your personal data

When you request our services, use this website or register your information with us via email, telephone or in writing we may process your information for the following purposes:

  1. To offer, administer and provide products or services to you.
  2. Monitor the use of our website in order to improve our customers experience.
  3. Keep you notified of relevant content, news, promotions or offers, surveys and other information, which we think may be of interest to you, when you have granted us permission to do so.
  4. Analysing, profiling and segmenting our database, allowing us to target you with information that we consider might be of interest to you including products and services.

Lawful basis for processing your data

We undertake the activities above for the reasons below:

  • Point 1 above – to fulfil any contractual obligations we may have when you make purchases from us.
  • Point 3 above – on the basis of your consent.
  • Points 2 & 4 above – in the pursuit of our legitimate interests as a commercial organization.
  • All Points above – In order to comply with our legal obligations

Click here to find out more about the lawful basis that we rely on when processing your personal data.

Please be aware that In order to fulfill our service obligations, it may be necessary to share a limited amount of your personal information with relevant third parties such as solicitors, surveyors, financers and any other relevant third parties in order to fulfill our service obligations to you.

Data Retention

In line with our Code of Conduct Sell My Home Now will retain your information for as long as you are a customer of the company plus a period of 6 years as a minimum. (subject to any legal requirements)

Changes to the privacy policy and your data

On occasion we may change our privacy policy, please check this page occasionally, to ensure you are happy with any changes.

Also if your personal data changes in accordance with the GDPR regulations you have a duty to inform Sell My Home Now of these changes, for example if your email address, telephone or name changes please let us know by emailing us at: admin@carlh67.sg-host.com or any other method as indicated by our contact details further down the page.

Your Rights

You have a right to be informed about what personal data Sell My Home Now collect and how we are processing this information about you. We have an obligation to processes the minimum amount of data for specific, explicit and legitimate purposes. This will always be undertaken in a fair, lawful and transparent manner, we consider that this Privacy Policy fulfils our obligations to provide you with information however if you wish to discuss this matter further please feel free to contact us.

You have the right to request access to your personal data we have collected about you. When making a request to access your personal data please ensure you provide as much detail as possible with regards to what personal data you would like access too. Please note that you will need to evidence your identity along with some additional information to enable Sell My Home Now to process this request.

Please can you refer any data access requests to: admin@sellmyhomenow.co.uk please include the following title in the subject line of the email:  “Access Request”

You also have the right to request Sell My Home Now to rectify your personal data if that data is no longer accurate or up to date.

You have the right to request Sell My Home Now to restrict or suppress the processing of your personal data in certain circumstances, such as the following:

  • You contest the accuracy of your personal data and we are verifying the accuracy of the data;
  • the data has been unlawfully processed and you oppose erasure and requests restriction instead;
  • We no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim; or
  • You objected to us processing your data and we are considering whether our legitimate grounds override those of yourself.

You may also request that Sell My Home Now erase your personal data or withdraw your consent, the right to erasure will apply in the following circumstances:

  • the personal data is no longer necessary for the purpose which we originally collected or processed it for.
  • we are keeping the data based on your consent as the lawful basis for holding the data, and you withdraw your consent;
  • We are keeping the data based on our legitimate interests for processing, you object to the processing of your data, and there is no overriding legitimate interest to continue this processing;
  • We are processing the personal data for direct marketing purposes and you object to that processing;
  • We have processed the personal data unlawfully;
  • We have to do it to comply with a legal obligation;

You have a right to a data portability request to receive personal data that you have provided to us, we can transfer this data onto another data controller where the processing is based on consent and is carried out by automated means.

To exercise any of your rights, please inform us by sending us an e-mail at admin@carlh67.sg-host.com

Complaints and Personal Data Breaches

Sell My Home Now’s number one priority is being a company our customers can trust so we are committed in keeping your data safe and ensuring it’s not being misused.

If you feel that your personal data is not secure or is being misused, please get in contact with us in the first instance to raise the issue or lodge a complaint.

If you are unhappy with our response or you need some independent advice on the matter, please Contact the Information Commissioners Office (ICO) on the contact details below:

ICO Website

Telephone: 0303 123 1113

The ICO will assist you with a complaint and take action against anyone who has breached the GDPR legislation.

Data Security

Sell My Home Now are committed to ensuring your privacy and data is protected, in order to protect your information, we have installed suitable safeguards such as a clear desk policy, lockable cabinets, restricted access, firewalls and file encryption along with other electronic, physical and managerial procedures to assist in keeping your data safe and secure.

Please be aware that the internet is not a secure medium, although Sell My Home Now will to take all reasonable steps possible in order to protect your personal data, we cannot guarantee the security of any data you disclose electronically. By agreeing to this privacy policy, you accept the potential security implications of sending any information over the Internet and will not consider Sell My Home Now responsible for any breach of security, unless we have been negligent in keeping your data safe.

Contact details

Sell My Home Now Limited, Company number 12802050

Registered address: International House, 61 Mosley Street, Manchester, M2 3HZ

we are happy to discuss privacy and data protection with you, if you have any question with regards to our privacy policy please contact us via one of the following methods:

Letter:

Company Director
Sell My Home Now Limited
International House
61 Mosley Street
Manchester
M2 3HZ

Email: admin@sellmyhomenow.co.uk

Telephone: 0800 644 5311

Thank You

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